Return & Exchange Policy
30-Day Return Window
Returns or exchanges accepted within 30 days of delivery.
Conditions
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Items must be unassembled, in original boxes, with all parts, hardware, and manuals.
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Assembled furniture cannot be returned unless defective.
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No scratches, stains, or damage to any parts.
Defective or Wrong Items
Contact us within 48 hours with photos. We will replace or refund fully. For missing parts, we ship replacements free.
Non-Quality Returns
You pay return shipping. Original shipping fees are non-refundable. A restocking fee (15‑20%) may apply for large items – stated at checkout.
Exchange Process
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Contact customer service with order number and reason.
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We provide return instructions (freight pickup for large items).
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Repackage securely.
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After inspection, new item ships within 5–7 business days.
Refund Timing
5–10 business days after we receive the return.